At Lenz Cutlery, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services. By accessing or using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information such as your name, shipping address, phone number, and email address when you place an order or contact us. We may also collect non-personal information including browser type, device information, and usage data to improve our website performance.
How We Use Your Information
We use your personal information to:
- Process and deliver your orders
- Communicate order updates or respond to inquiries
- Improve our website and customer service
- Send promotional materials when you have opted in
Payment Method
Please note that Lenz Cutlery only accepts Cash on Delivery as the payment method for all purchases worldwide. No online payment details will ever be requested or stored.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. However, we may share information with trusted service providers who assist us in delivering orders or operating our website, strictly for operational purposes.
Cookies
Our website may use cookies to enhance your browsing experience.
Your Rights and Opt-Out Instructions
You have the right to opt out of receiving promotional communications at any time. To do so, please contact us at [email protected] with the subject line “Opt-Out.” You may also request access, correction, or deletion of your personal information by contacting us.
Data Security
We take appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure.
Changes to This Privacy Policy
Lenz Cutlery reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated date.
Contact Us
For any questions regarding this Privacy Policy or your personal data, please contact us at:
Email: [email protected]